Returns & Exchanges
We want you to love your purchase.
If something isn't quite right, we're here to help. Our goal is to make the return and exchange process as simple and stress-free as possible.
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To be eligible for a return or exchange, items must:
Be unworn, unwashed, and in their original condition.
Have all original tags and hygiene liners attached.
Be free from stains, perfumes, deodorant marks, makeup, or signs of wear.
Be returned within our return window. (Return timeframe to be confirmed.)
For hygiene reasons, we reserve the right to refuse returns that do not meet these conditions.
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Need a different size or style? If your requested item is available, we'll be happy to exchange it.
If the item you'd like is out of stock, we'll contact you with the available options.
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Once we receive and inspect your return, we'll let you know if your refund has been approved.
If approved, your refund will be processed back to your original payment method. Please note that it may take several business days for your bank or credit card provider to process the refund.
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Customers are responsible for return shipping costs unless the item received is incorrect or arrives damaged.
We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items without tracking.
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If your order arrives damaged, faulty, or you receive the wrong item, please contact us as soon as possible. We'll work quickly to make it right.
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To begin a return or exchange, simply contact our team with your order number and a brief description of your request.
We'll guide you through the next steps and provide any instructions you need.
Questions?
If you have any questions about our returns or exchange policy, we'd love to help.
Get in touch with us anytime through our Contact Us page, and our team will be happy to assist.